We prioritize the success of our security concord nh officers by providing them with industry-leading training and exceptional supervisory support. Our goal is to ensure the success of your facility, which we consider to be of utmost importance.
PROFESSIONAL SECURITY OFFICERS
Central Guards Security delivers comprehensive turnkey security solutions that involve security officers who are trained to perform at the highest level. With our industry-leading selection process and advanced specialized training, we have achieved the highest client retention rate in the industry. Our security officers carry out their daily duties and functions diligently, with the discretion of the client and site supervisor.
Our security officer services include:
- Facility Security Management
- Customer Service & Wayfinding
- First Aid & Safety
- Security Ambassadors
- Compliance and Enforcement
- Incident Management & Response
- Access Control
- Parking Enforcement
PATROL TECHNIQUES AND PROCEDURES
Our security officers are proficient in conducting different types of patrols and have a deep understanding of their advantages and disadvantages. At Central Guards Security, we prioritize the training of our officers in customer service and verbal de-escalation techniques, as well as managing aggressive behavior, to guarantee the maintenance of all safety and security measures.
OUR TRAINING PRODUCES RESULTS
At Central Guards Security, our security officers receive top-notch training as a standard when they are hired. Our superior training program covers a broad range of areas, including customer service, communication, and defense tactics. Through this training, we aim to enhance our team's competence and confidence, enabling them to make better decisions while on duty. This approach also significantly reduces turnover and is proven to lower the number of incidents and mitigate risk.
DOCUMENTATION & REPORTING
We understand that proper documentation and reporting of all incidents are crucial to ensuring the safety and security of your staff and property. As part of our training program, each of our security officers learns the written communication skills required for providing exceptional customer service in the security industry, tailored to your specific site.
Furthermore, we provide your managers with activity summary reports and real-time incident notifications, so they stay informed about the activity within their portfolio at all times. In certain situations, we have escalation notification processes in place that are triggered by specific events.